Hotel Experience & General Information

Where is SOL Marina Beach Crete located?

SOL Marina Beach Crete is located in Kato Gouves, on the northern coast of Crete. The hotel enjoys a seafront location, approximately 19 km from Heraklion city centre and 15 km from Heraklion International Airport.

Is SOL Marina Beach Crete an All-Inclusive hotel?

Yes. SOL Marina Beach Crete operates on an All-Inclusive basis, including buffet breakfast, lunch and dinner, as well as selected snacks and beverages throughout the day, according to the hotel’s All-Inclusive programme.

Can guests enjoy the All-Inclusive services before the official check-in time?

Yes. The All-Inclusive package is available from the moment of arrival, even before the official check-in time of 3:00 PM, and remains available until departure.

What dining options are available at the hotel?

Guests can enjoy a variety of dining options, including the Main Restaurant, offering Greek, Mediterranean and international cuisine, as well as the à la carte restaurant, Isla by the Sea. The hotel also features bars where guests can enjoy drinks, refreshments and snacks throughout the day.

Is dinner available for guests arriving late at night?

Yes. A light meal is available for guests arriving late at night. Depending on the number of expected arrivals, this may include a small buffet or a selection of cold dishes.

Does the hotel offer gluten-free meals and accommodate food allergies or special dietary requirements?

Yes. Gluten-free meal options and baby food are available. Guests with food allergies or specific dietary requirements are kindly requested to contact the hotel’s Reservations team or Reception for further assistance.

Does the hotel have access to a beach?

Yes. SOL Marina Beach Crete is located just a short walk from a sandy beach, which can be easily accessed by crossing a low-traffic road. The beach is situated outside the hotel premises.

Are pool and beach towels available?

Yes. Pool and beach towels are available with a refundable deposit. For further information, please contact Reception.

Are sports and leisure facilities available?

Guests can enjoy a variety of sports, leisure and entertainment activities during their stay, including a gym and a selection of outdoor sports and recreational facilities. Additional activities and water sports may also be available through external providers.

Does the hotel offer special arrangements for birthdays and anniversaries?

Yes. Special packages and arrangements for birthdays, anniversaries and other celebrations are available at an additional charge. For more information, please contact the hotel’s Reservations team or Reception.

Is laundry service available at the hotel?

Yes. Laundry service is available at an additional charge. For further information, please contact Reception.

Is smoking allowed at the hotel?

Smoking is not permitted in indoor areas, restaurants or designated children’s areas, including children’s pools and playgrounds.

Parking, Travel & Transportation

How far is SOL Marina Beach Crete from Heraklion International Airport?

The hotel is approximately 15 km from Heraklion International Airport, around a 15–20-minute drive depending on traffic.

Does the hotel offer airport transfers?

Yes. Airport transfer service is available at an additional charge. Transfers can be arranged in advance through the hotel’s Reservations team or directly with Reception.

Is parking available at the hotel?

Yes. Complimentary parking is available for hotel guests, subject to availability.

Is there a car rental service available at the hotel?

Yes. A car rental office is available on the hotel premises, allowing guests to conveniently arrange a rental vehicle during their stay.

Hotel Facilities

Does the hotel have swimming pools?

Yes. SOL Marina Beach Crete features outdoor swimming pools, an indoor swimming pool and a dedicated children’s pool, offering options for both relaxation and family fun.

Does SOL Marina Beach Crete have a spa?

Yes. The hotel offers wellness and spa services, including a selection of treatments designed for relaxation and wellbeing. Selected treatments and services are available at an additional charge.

Does SOL Marina Beach Crete have a spa?

Yes. The hotel offers wellness and spa services, including a selection of treatments designed for relaxation and wellbeing. Selected treatments and services are available at an additional charge.

Wi-Fi & Digital

Does the hotel offer Wi-Fi?

Yes. Complimentary Wi-Fi is available throughout the hotel for guests.

Families & Groups

Is SOL Marina Beach Crete suitable for families with children?

Yes. SOL Marina Beach Crete is a family-friendly resort offering a range of facilities and activities for children, including a children’s pool, Mini Club, playground and entertainment activities. Baby cots and high chairs are also available.

Are baby cots available at the hotel?

Yes. Baby cots are available free of charge upon prior reservation. Guests are kindly requested to arrange this in advance through the hotel’s Reservations team.

Are baby strollers available at the hotel?

Yes. Baby strollers are available upon request, subject to availability and with a refundable deposit. For further information, please contact the hotel’s Reservations team.

Are baby high chairs available at the hotel’s restaurants?

Yes. Baby high chairs are available at the hotel’s restaurants for the convenience of families with young children.

Pets

Are pets allowed at the hotel?

Pets are not permitted at the hotel. Service dogs are allowed.

Booking Policies

What time is check-in and check-out?

Check-in begins at 3:00 PM, and check-out is at 11:00 AM. Early check-in requests are subject to availability.

 Is late check-out available?

Yes. Late check-out is available upon request, subject to hotel availability and at an additional charge. It can be arranged in advance through the hotel’s Reservations team or directly at Reception.

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